The story behind the Break Your Own Bottleneck Method and why it works for businesses at every stage.

I got fired once because I was too good at my job. That is the story, and I stand by it.

I had been hired by a physician’s office to assist the billing supervisor with charge and payment entry and follow up on unpaid claims. After a lot of back and forth with the owner, I was eventually given a larger task: research and recommend better software that could handle more and streamline the current mess.

I did the research. I presented three options. I made a recommendation, and we implemented it. What happened next was that charge entry time dropped by half, and insurance payment entry went from a multi-hour daily task to 10 minutes through automation and electronic payment capabilities. The workflow that had required two full-time people could now be managed by one part-time person.

That person was not me. I had, very effectively, eliminated my own position.

Getting fired is not a great feeling regardless of the circumstances. But looking back at that moment, it is one of the clearest demonstrations of what I do: I find where things are slower or harder than they need to be, and I fix it. Sometimes that means implementing better software. Sometimes it means rebuilding the workflow entirely. Sometimes it means realizing a step does not need to exist at all.

THE PATTERN I DID NOT KNOW I HAD

I have been doing this for my entire career without really understanding that I had a method. I did it in my own roles, over and over again, turning full-time work into part-time work through sheer systematic efficiency. I did it for every organization I worked with. I did it for the charity I helped run. I just called it “being good at my job” and did not think much further than that.

It was not until I sat down during my recovery from burnout, with nowhere to be and nothing to produce, that I actually mapped it out. What had I done, across all of these situations, that consistently produced results? What were the steps? What was the pattern?

That reflection produced the Break Your Own Bottleneck Method, or BYOB Method, and the 4R Optimization Framework inside of it.

WHAT THE BYOB METHOD ACTUALLY DOES

The BYOB Method is a five-step process for identifying the operational bottlenecks that are keeping your business busy without actually moving forward. Not surface-level symptoms. Root causes. The difference matters, because you can spend significant time and money fixing the symptom and leave the root cause completely untouched.

The 4R Optimization Framework is the proprietary engine inside the method. It helps you investigate the bottleneck, identify what is actually causing it, determine what needs to change, and build a workflow that stays fixed.

The output is a 90-day implementation plan. Not a report that sits in a folder. An actual plan with actual steps and accountability built into it.

What makes it reusable is that once you have worked through it once, you have the tool. You can use it again the next time things start slipping. And they will. Businesses grow, teams change, technology evolves, and what worked at 10 clients does not always work at 30. The method is designed to be pulled out and run again as needed.

THE BYOB WORKSHOP

The BYOB Workshop is built around this method. Participants work through identifying a bottleneck, investigating the root cause, and applying the 4R Framework. They leave with a 90-day plan they can implement immediately and a repeatable system they can use whenever it is needed in the future.

Space is intentionally limited to 10 people so that I can actually answer individual questions. This is not a watch-a-video-and-hope-for-the-best situation. It is a working session.

WHO THIS IS FOR

If you have ever thought any of the following, the method was built for you:

– Why does everything still run through me?

– We are busy, but it still feels chaotic.

– I know there has to be a more efficient way to do this.

– I cannot take a day off without things falling apart.

– I keep solving the same problems over and over.

These are not personality problems. They are operational problems. They have operational solutions.

TWO QUESTIONS WORTH ANSWERING

If you could fix one operational issue in your business immediately, what would it be? And why is right now the right time to address it?

Those two questions are worth sitting with for a few minutes. The first one tells you where the pain is. The second one tells you whether you are ready to do something about it. Both answers matter.

Join the BYOB Workshop waitlist and be among the first to book your seat.

LIKE TO DIY?

Try the AI powered Bottleneck Eliminator. Six prompts guide you through the BYOB Method and 4R Framework to help you create a more streamlined and efficient workflow. Use it even if you just have part of a workflow and are trying to figure out the best way to structure it. Buy it today.